Robotic Process Automation and Artificial Intelligence

You will appreciate that Artificial Intelligence is changing the dynamics of doing stuff in more than one way. In conjunction with AI, there are other technologies like the Natural Language Processing and Machine learning that bolster the work of AI. Here comes the Robotic Process Automation.

While the terms Artificial Intelligence and Machine Learning are terms that are confusing, Robotic Process Automation (RPA) also ranks high in the confusion ladder.

In this article, we shall discuss the main differences between Robotic Process Automation and Artificial Intelligence.

To start off Artificial Intelligence is the ability of computers to mimic human cognitive, mental and analytical capabilities. These computers use processes like machine learning to learn how the data sets are structured and how to solve complex problems.

While Machine Learning is one way of making use of AI, others like Natural Language Processing ensure that intelligent computer systems can pick human language and process it. These have been made manifest with the inventions like the Siri, Alexa and Google Assistant.

Robotic Process Automation (RPA)

One may ask: What is RPA? Robotic Process Automation simply involves the use set instructions to perform certain tasks. Generally, the RPA uses a set of instructions to understand a task, then uses algorithm to automate the tasks.

Robotic Process Automation can therefore be described as a software robot that mimics human action.RPA could be used to perform mundane office tasks like analyzing data, customer service, to give allow staffers focus on key business.

Artificial Intelligence v Robotic Process Automation

While RPA is a software robot that is capable of performing certain tasks to reduce the strain from humans, Artificial Intelligence seeks to remove the human component for good from the equation.

For example, if Robotic Process Automation is able to analyze the data gathered from customer records in an organization setup, Artificial Intelligence helps to piece up together all the data to be analyzed.

Because they complement each other, the idea of using AI alongside RPA is referred to as Automatic Continuum.

Generally, Artificial Intelligence acts as a human brain throughout the business processes. However, the Robotic Process Automation executes tasks that are recurrent to reduce pressure on human workforce.


The main difference between the RPA and AI is that while RPA only works based on what is programmed to do, AI could use deduced inferences to make decisions.

Similarly, AI makes use of various data inputs like online repositories and voice commands to make informed choices. However, the RPA only uses popular tools like Machine Learning.

The other difference between RPA and AI is that RPA uses a set of instructions to perform a rule-based task while artificial Intelligence is limitless.

This means that RPA cannot be used for driver-less cars as traffic patterns and pedestrians do not follow a given pattern as they walk across the street.


Robotic Process Automation is one of the technologies that could incorporate Artificial Intelligence to bring more efficiency in the workplace.

However, RPA is much more concerned with performing routine tasks that exist in an organization. These could be things that take much of the human workforce time. When these tasks are efficiently done with, the members of staff in charge can either be sacked to save cost or be reduced.